Graduate & Family Living at the University of California, Berkeley helps students and their families transition to campus life. Graduate & Family Living provides tailored support by promoting holistic growth and personal well-being through programming, events, and partnerships with the campus and local community. Graduate & Family Living serves and supports the following residential communities: University Village and xučyun ruwway in Albany, Manville Hall and Ida Jackson House in Berkeley, and Intersection Apartments in Emeryville.
Contact Us
Emergency and urgent contacts
In case of life-threatening emergencies or situations that are likely to result in injury or loss of property, contact the following departments:
- Life/safety emergencies (police/fire):
- Dial 911 and report your emergency to the operator
- University of California Police Department (from cell phone): 510-642-3333
- 24/7 Building emergencies such as flood, fire, etc.
- Emergency maintenance 24/7 support line: 510-642-2828
- After-hours resident support for urgent issues, including safety and security
- Graduate & Family Living on-call staff: 510-224-8298
- Lockouts occurring after hours or on weekends
- Lockout line: 510-703-6166
University Village office and routine contact info
For basic, non-urgent items and administrative needs during office hours, visit, call, or email the main office.
Office location and hours
- Address: 1125 Jackson Street, Albany, CA 94706
- Phone: 510-526-8505
- Email: village@berkeley.edu
- University Village office hours: Monday to Friday, 8 a.m.–8 p.m.
- Weekends/holidays: Saturday 9 a.m.-2 p.m. The office is closed on Sunday and administrative holidays observed by the university
Non-urgent support and service requests
When a response can wait up to 24 business hours, contact the following departments
Housing contract and assignment Q&A
- Phone: 510-642-4109
- Email: apts@berkeley.edu
- Hours: Monday to Friday, 8 a.m. to 5 p.m.
Community concerns
- Email: gfl@berkeley.edu
- Purpose: Report community concerns, request non-urgent support, and inquire about resources and guidance for all residents.
- Hours: Monday to Friday, 9 a.m. to 5 p.m.
Non-urgent maintenance requests
- Submit a work order: maintenance.housing.berkeley.edu
- Purpose: Submit your own work order for non-urgent facility issues.
Additional contacts and information
Here are additional contacts for supplementary or administrative needs.
- UCPD non-emergency:
- Contact: 510-642-6760
- Website feedback:
- Contact: gfl@berkeley.edu